Financial Disclaimer
Welcome to directLoan.ph, operated by iDIRECT FINANCE COMPANY INC. (hereafter referred to as “the Company”). By accessing or using this website and our personal loan product, Direct Loan, you agree to the terms outlined in this disclaimer.
1. Nature of Services
The Company provides personal loan services under the Direct Loan brand, offering users access to financial products tailored to individual needs. The services include, but are not limited to, viewing loan history, amounts, repayment schedules, and loan statuses.
As a financial service, transactions conducted through Direct Loan are final and cannot be modified or reversed without explicit approval from the Company.
2. Information Accuracy and User Responsibility
Users must ensure that all personal and financial information provided, such as name, contact details, and bank account information, is accurate and up-to-date. The Company shall not be liable for issues arising from user errors, including:
- Funds disbursed to incorrect accounts due to incorrect user details.
- Additional fees incurred to rectify errors in submitted information.
The user is solely responsible for verifying transaction details and reporting any discrepancies to the Company immediately.
3. Service Delays and Third-Party Factors
Loan disbursement or repayment may be delayed due to technical issues, interruptions from third-party service providers, or other force majeure events. In such cases, the actual time of successful payment completion shall prevail.
If a third-party service provider returns the funds, resulting in a failed disbursement or repayment, the Company will not be liable for any losses incurred. However, the Company will assist in contacting the third-party service provider to help resolve the issue.
Users are strongly advised to verify the status of their transactions promptly and take timely measures to address any discrepancies.
4. Force Majeure
The Company is not liable for service disruptions caused by events beyond its reasonable control, including but not limited to natural disasters, power outages, technical failures, or regulatory changes.
5. Security and Fraud Prevention
To ensure compliance with anti-money laundering and anti-terrorism financing laws, the Company may impose transaction limits or request additional documentation. Direct Loan reserves the right to reject transactions deemed suspicious or non-compliant with applicable laws and regulations.
6. Liability Limitation
The Company shall not be held responsible for:
- Indirect, incidental, or consequential damages, including but not limited to loss of income, opportunities, or data.
- Errors or delays caused by user-provided inaccuracies or third-party service failures.
In cases where loan funds are incorrectly transferred due to user error, the Company is under no obligation to recover or reprocess the funds.
7. Updates to Terms
The Company reserves the right to update this disclaimer at any time. Users are encouraged to review the disclaimer regularly to stay informed about changes.
Contact Information
For any questions or clarifications, please contact our customer support team via the Direct Loan mobile app or website.
Effective Date: This disclaimer is effective as of its publication date.
